1. Introduction
At Generations Coaching, we fully respect your privacy and are committed to protecting the personal data of our website visitors. This Privacy Policy explains how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR – EU 2016/679) and applicable privacy laws.
2. Data We Collect
We only collect essential information provided voluntarily when you interact with our site:
- Contact Forms & Discovery Call Bookings (20′): Name, email address, phone number, company name, and any details entered in the contact message field.
- Browsing Data (Cookies & Analytics): IP address, browser type, device details, and traffic statistics (via Google Analytics, only if you accept analytics cookies in our cookie banner).
3. Purpose of Processing
Your data is processed strictly for:
- Communicating with you and scheduling your complimentary 20-minute Discovery Call.
- Delivering, configuring, and optimizing our consulting and training services.
- Invoicing and payment processing through recognized international invoicing/EOR partners (e.g., Native Teams, Deel).
- Improving website performance and user experience.
4. Legal Basis for Processing
We process your personal data based on:
- Your consent given when submitting a contact form or accepting cookies.
- Pre-contractual or contractual necessity (e.g., scheduling calls, delivering services).
- Legal compliance (e.g., tax and accounting obligations).
5. Data Sharing & Third Parties
We do not sell, rent, or lease your personal data. We may share necessary data only with trusted service providers acting as data processors:
- Scheduling & Communication Tools: (e.g., Calendly, Zoom, Google Workspace).
- Invoicing / EOR Partners: (e.g., Native Teams, Deel) solely for issuing legal B2B invoices.
- Hosting & Analytics Providers: (e.g., Web hosting providers, Google Analytics).
6. Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable tax and legal obligations.
7. Your Rights (GDPR)
Under the GDPR, you have the following rights:
- Right to Access: Request information about the personal data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): Request the deletion of your personal data.
- Right to Restrict or Object: Limit or object to data processing activities.
- Right to Data Portability: Receive your personal data in a structured, machine-readable format.
To exercise any of these rights, please contact us at info@generationscoaching.com.
8. Data Security
We implement appropriate technical and organizational measures (such as SSL encryption) to protect your personal data against unauthorized access, loss, or alteration.
9. Updates to This Policy
We reserve the right to update this Privacy Policy as needed. Any revisions will be published directly on this page.
